Move from Salesforce Commerce Cloud to Shopify.
Salesforce Commerce Cloud (formerly Demandware) is powerful, and so are its licence and development costs. Brands move to Shopify to let their own team run the store. We plan the move around your integrations and markets.
What changes when you leave Salesforce Commerce Cloud.
Your team runs the store
Content, promotions and catalog changes without a development release.
Lower total cost of ownership
Fewer custom cartridges and less specialist development to maintain. We compare the full costs with you.
Faster changes
Apps and Shopify's extension points instead of custom code for most features.
Your data comes with you.
Shopify's own guidance is to import products first, then customers, then historical orders. We follow it and check the result.
Products
Titles, descriptions, images, variants, prices, stock and SEO fields.
Customers
Names, emails, addresses and marketing consent. Passwords can't be moved, so customers sign in again.
Order history
Past orders, imported after products and customers so they link to the right records.
Content
Blog posts, pages, gift cards and store credit where the old platform exports them.
URLs and SEO
A 301 redirect for every old product, category and page URL, plus titles and meta descriptions.
Integrations
ERP, email, reviews and shipping tools reconnected or replaced.
The parts we plan before moving anything.
Integrations
ERP, OMS, PIM, CRM and marketing tools are mapped first. Each gets a Shopify connector, middleware or a custom integration.
Sites and locales
Multiple sites and locales map to Shopify Markets or to separate stores on Shopify Plus.
Promotions and pricing
Price books and promotions are rebuilt with Shopify discounts, price lists for markets, or Shopify Functions.
Rehearsed cut-over
Data is moved in trial runs before the real one, with a rollback plan for switch day.
Trade-offs to weigh.
Shopify is not the right answer for every store. These are the points we go through with you before recommending the move.
Very custom logic
Deep custom pricing, catalog or checkout logic has to be rebuilt with Shopify's extension points, and some of it is better redesigned than copied.
Integrations are the big job
ERP, OMS, PIM and marketing integrations are reconnected one by one. On enterprise migrations this is usually the largest part of the project.
Choosing the plan
Larger stores usually need Shopify Plus, Shopify's enterprise plan. We confirm which plan fits your volume and features before you commit.
Planned, rehearsed, then switched.
Your old store keeps selling until the moment we switch the domain.
Map everything
Every product type, plugin, integration, URL and legal page on the old store, and what each becomes on Shopify.
Import and check
Products first, then customers, then order history, so records link up. Then a line-by-line check of the data.
Theme and features
Theme, checkout, payments, taxes, shipping and the apps or custom code that replace old plugins.
Redirect and switch
Redirects for every old URL, test orders, domain switch, sitemap submitted, and a watch on traffic after launch.
Salesforce Commerce Cloud migration questions.
Will we lose our Google rankings?
Rankings depend on many things, but the biggest avoidable risk is broken URLs. We redirect every old product, category and page URL to its new address before the domain switch, then submit the new sitemap and watch for errors after launch.
Can the old store keep selling during the migration?
Yes. We build and test on Shopify while the old store runs. Orders placed during the build are brought across in a final sync before the switch.
Can customer passwords be moved?
No. Passwords are stored in a form no platform can read or transfer. Customer accounts move over, and customers sign in again on Shopify.
Keep reading.
Planning a move to Shopify?
Tell us about your store. You get a written plan with scope, timeline and cost within two business days.
Plan my migration